Frequently Asked Questions
SHIPPING
What Shipping Methods Are Available?
We provide Cash On Delivery, 1-3 Days local delivery option.
Do You Ship Internationally?
Currently we do not ship internationally but soon we will make it available for GCC and other regions too.
How Long Will It Take To Get My Package?
Normally it may take 1 to 3 days depending on the package.
PAYMENT
What Payment Methods Are Accepted?
We accept COD, Credit Card/Debit Card and Sahulat Wallet.
Is Buying Online Safe?
We are using latest security parameters to provide maximum security to our customers.
Order & Retunrs
How do I place an Order?
You just have to select the product -> Add to Cart and proceed to checkout out.
Provide your shipping address and finally select the payment method which suits you. And you are done. Simple...
How Can I Cancel Or Change My Order?
You have 24 hours to cancel or change the order.
Do I need an account to place an order?
An active account is must to complete the order. We provide loyalty to our customers, which works in cooperation of user account.
How Do I Track My Order?
You will need to provide your registered email id, and Order ID to track the order and move to our link to track order
How Can I Return a Product?
In case of faulty product, you need to raise a support ticket via live chat, whatsapp or direct call within 7 days of the purchase.
After reviewing the scenario, return of product will be issued in 24 to 72 hours